Talent Development Specialist

Course Details


Learning Path: Talent Development and Human Resources

Duration: 5 Day(s).

Course Overview

Talent acquisition continues to be one of the most challenging issues for organizations, and the pressure to hire the right people has fostered a competitive recruiting environment. The Talent Development Specialist is an integral contributor to the success of talent attraction, interviewing, and selection process. 

You will learn the critical skills necessary to recruit, screen, and hire candidates. You will learn the most up-to-date tactics and demonstrate your competence. You’ll also gain competence and confidence in the essential workplace skills you need to perform your day-to-day responsibilities and achieve long-term career success. These essential skills include communication dynamics, getting along with co-workers, working on teams, and maintaining strong professional ethics.

The course is designed to prepare learners for the KWP Certified Talent Development Specialist test and earn the designation, Certified Talent Development Specialist, KWP-TDS. The goal is for the learner to be job-ready for an entry level position as a talent development specialist qualified for talent attraction and selection as defined in the KWP Standard Job Description.

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Learning Objectives

The course covers all career competencies and skills across the primary categories. You will:

  • Understand the basic concepts underlying talent development strategy.
  • Understand and apply the six stages of employee recruitment and selection.
  • Apply good practices for recruiting, interviewing, selecting, and hiring the best candidates.
  • Facilitate effective new employee orientation.
  • Use common communication skills, including active listening, asking questions, and interpreting body language.
  • Embrace a customer service focus.

Course Outlines

Unit 1: Understanding the Basics of Talent Development
What Is Talent Development?
What Is the Role of a Talent Development Specialist?
Unit 2: Understanding Employee Recruitment and Selection
Six Stages of Recruitment and Selection
Know the Cost of Employee Turnover
Unit 3: Working with Job Requirements
Performing a Skills Inventory
Understanding and Performing a Job Analysis
Identifying Job Competencies
Preparing Job Profiles and Descriptions
Unit 4: Six Vital Elements of Customer Service
Everyone Is a Customer
Understanding Customer Expectations
Unit 5: Finding Qualified Candidates
Where to Look
Advertising Guidelines
Writing Effective Recruitment Ads
Unit 6: Organizing Job Fairs
Types of Job Fairs
Hosting Internal Job Fairs
Creating a Budget
Getting the Right People to Help
Getting the Word Out
Event Day Focus
Assessing Results
Unit 7: Screening Candidates for Interviews
The Resume Screening Process
Developing a Resume Screening Guide
The Role of Performance Assessments
Unit 8: Communication Dynamics
The Communication Process
Using Active Listening Skills
Asking Questions with Purpose
Using Probing Techniques
Understanding Body Language
Unit 9: Interviewing Techniques and Questions
Basics of Behavioral Interviewing
Purpose of Behavioral Interviewing
Sample Behavioral Interview Questions
Achievement-Oriented and Holistic Questions
Using the Critical Incident Technique
Unit 10: Be Aware of Four Interviewing Traps
Unit 11: Interviewing Job Candidates
Preparing for the Interview
Conducting the Interview
Avoiding Discriminatory Questions
Asking Questions with Purpose
Other Tips and Techniques
Unit 12: After the Interview
Following Up the Interview
Assessing Interviewee Responses
The Role of Performance Assessments
Checking References
Unit 13: Making the Job Offer
Elements of a Job Offer Package
Making the Job Offer
Negotiating Compensation and Benefits
Unit 14: Setting the Foundation for Employee Orientation Programs
Employee Orientation Big Picture
Why New Hire Perception Is Important
Understanding the 4 Stages of the Commitment Curve
Elements of an Orientation Process
Ten Orientation Practices of World-Class Employers
Unit 15: Developing Effective Employee Training
Tips for Classroom Training
Understanding Adult Learning and Training Styles
Unit 16: Preparing and Delivering New Employee Presentations
Unit 17: Understanding Privacy Issues
Unit 18: Team Work – Being a Team Player
What Is a Team?
What’s Your Team Player Style?
Unit 19: Respecting Others and Embracing Diversity
Self-assessment – What Is trust?
Understanding Stereotypes
Understanding the 4 Pillars of Diversity
Unit 20: Conflict Management
Understanding Conflict in the Workplace
Using the Conflict Resolution Process
Toolkit for Successful Workplace Conversation
Unit 21: Professional Ethics and Accountability
What Are Ethics?
Why Worry about Ethics?
What Is Accountability?
Unit 22: Productivity and Effectiveness – Organizing Your Work
Productivity Management Techniques
Email Management Techniques
Prioritizing Your Workload
Establishing Routine
Unit 23: Making the Transition to the Workplace

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