Leading Teams to High Performance

Course Details

Learning Path: Management Skills

Duration: 3 Day(s).

Course Overview

High performing teams are the cornerstone of successful organizations, and your success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Teams thrive when they work together efficiently to brainstorm, complete projects, solve problems, resolve conflict, produce results and stay highly engaged in their work. With teams at the core of your organization’s strategy, your success hinges on team-building and how members of that team cooperate and interact with each other. In other words, how they perform. A team's success also counts on solid problem-solving skills, enthusiasm and personal motivation. A leader can help build up a team or tear a team down. I know you want to be the kind of manager who fosters great team performance!

This course is for managers who want to understand what makes a high performing team, how to unleash the individual talents of each team member and help their team work together in a way that makes them world class.

Endorsed by 

Learning Objectives

  • Understand the value of teamwork
  • Use effective communication skills in building and fostering a team atmosphere
  • Identify different types of teams.
  • Use ways to develop team rules of engagement
  • Explore your team player style and how it impacts group dynamics.
  • Build team trust
  • Identify the various stages teams follow as they develop effective processes and how to use those stages to advantage
  • Recognize and unleash the twelve characteristics of high performing teams.
  • Use proven strategies to resolve team conflict and common problems.
  • Understand how action planning and analysis tools can help your team perform better.
  • Recognize the dynamics that move a team from involvement to empowerment and foster this dynamic within your team.
  • How to be an involved, contributing team member and grow within the team environment

Target Audience
Supervisors and managers
Format
Classroom and Audiobook 

This course includes a free 1-year membership to Chartered Management Institute.

Course Outlines

Title
Unit one: Setting the Foundation for High-Performing Teams
Unit two : Defining a Team
What Is a Team?
Types of Teams
Unit three: Six Success Factors for Developing Teams
Unit four : Team Player Styles
What's Your Team Player Type?
Unit five : Working as a Team
Degrees of Support
Nurturing Teams
Unit six : The Five Stages of Team Development
Team Contracts
Recognizing Team Norms
The Five Stages
Unit seven : Team Building with TORI
The TORI Model
Why Is Trust Important?
Unit Eight: Twelve Characteristics of Great Teams
Have a Clear Purpose
Encourage Informality and Participation
Civil Disagreements and Consensus
Two-Way Communication
Using Active Listening Skills
Basic Principles of Open Communication
Defining Clear Roles and Assignments
Applying the Shared Leadership Model
Unit nine : Team Problem Solving
Three-Stage Problem-Solving Model
Stage 1 - Problem Identification
Stage 2 - Decision-Making
Stage 3 - Planning and Implementing Solutions
Unit ten: Creative Team Thinking
Brainstorming Methods
DeBono's Six Thinking Hats
Unit Eleven : Strategies for Team Leaders
Handling Common Situations
Unit Twelve: Resolving Team Conflict
Unit Thirteen: Using the SWOT Analysis
Unit Fourteen: Developing Team Action Plans
Sample Action Planning Chart
Developing Individual Action Plans

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