Workplace Professionalism

Several research studies draw the same conclusion about the crucial role that soft skills competencies play in long-term workplace success. In fact, research conducted in 2005 with Fortune 500 CEOs by the Stanford Research Institute International and the Carnegie Melon Foundation, found that 75 percent of long-term job success depends on people [soft} skills, while only 25 percent on technical knowledge.

These soft skills include effective communication, friendly and inclusive relationships, team work, conflict management, problem solving and decision making, adaptability and change management, ethical and accountable behavior, and workplace productivity.

Find more details about Workplace Professional certification.